WASHINGTON, DC – December 16, 2021: The Board of Directors of Afiniti Ltd. (“Afiniti”) today announced that it has appointed Larry Babbio as Afiniti’s next Chief Executive Officer. Mr. Babbio will also continue his role as Chair of the Board of Directors of Afiniti.
Mr. Babbio, former Vice Chair and President of Verizon Communications, Inc., brings strong technology industry experience and global executive leadership to Afiniti. He has served on Afiniti’s Board of Directors since 2016, and was appointed Chair of the Board of Directors of Afiniti in November 2021.
“Afiniti is a company made up of dedicated and talented people, who have together created a truly powerful technology,” Mr. Babbio said. “We have a bright future, and to reach our full potential, we must continue building a supportive workplace that enables all of our employees to thrive — while delivering outstanding service to our clients.”
Afiniti uses patented artificial intelligence technology to pair customers and contact center agents based on how well they are likely to interact. Its technology is used globally in healthcare, telecommunications, travel, hospitality, insurance, and banking.